Legal
Privacy Policy
Effective 21 February 2026. Covers this website, member accounts and “My PDFs”, the Android build and the Linux build.
This Policy covers:
- The website at docketpdf.net and every page, subdomain, and file served from it (the “Site”);
- Member accounts, the “My PDFs” area, and every hosting, storage, and sharing feature offered through the Site (the “Hosted Features”);
- The Docket PDF application for Android (the “Android Program”);
- The Docket PDF application for Linux (the “Linux Program”); and
- Email, support, billing, and reporting correspondence with us.
The Android Program and the Linux Program are together called the “Programs.” Everything above is together called the “Service.”
This Policy is incorporated into the Docket PDF Terms of Service and Software License Agreement (the “Terms”). Capitalized terms not defined here carry the meaning given in the Terms.
Plain-language summary
This summary is a courtesy for readers without legal training. Where the summary and the full Policy differ, the full Policy controls.
The Programs work on your device. When you merge, split, label, or export a PDF in the Android Program or the Linux Program, that file stays on your device. We never see it.
The website is different. If you create an account and upload a file to “My PDFs,” that file leaves your device and is stored by outside storage companies we hire.
The company holding your uploaded files can change at any time, with no advance notice to you. That is a deliberate operating choice, described in Section 9.2.
We do not sell your information. Ever. We do not run advertising, we do not share information for behavioral advertising, and we do not train artificial intelligence models on your documents.
Court documents are dangerous to store anywhere. They can contain identification numbers, financial accounts, medical facts, information about children, and information about abuse. We do not want that material, we do not inspect it, and we cannot protect it from every risk. Redact before you upload.
Never upload anything sealed, privileged, or covered by a protective order. Handing such a document to an outside company can destroy its legal protection.
Sharing a file with another member discloses it to that person permanently. Cancelling a share does not retrieve copies already made.
You can delete your files and your account at any time, and you can write to us to exercise legal rights of access, correction, deletion, and portability.
We do not knowingly collect information from anyone younger than 13, and accounts are limited to persons 18 and older.
Questions go to support@docketpdf.net.
1. Who we are and what this policy does
1.1 Docket PDF is a software and public-information project serving members of the public who deal with courts without a lawyer. We offer four plans, one of them free; the three paid plans are billed through a payment processor. We sell nothing, and we carry no advertising.
1.2 This Policy explains what information we collect, why we collect it, who receives it, how long we keep it, how we protect it, and what rights you hold.
1.3 This Policy does not apply to any third-party website, court portal, app store, package repository, or service that we link to or that distributes the Programs. Those parties operate pursuant to their own policies.
2. The two modes: local processing and hosted storage
This distinction governs almost everything in this Policy. Read it before anything else.
2.1 The Programs process on your device. Ordinary operation of the Android Program and the Linux Program — opening files, merging, splitting, rotating, labeling exhibits, paginating, bookmarking, compressing, and exporting — occurs entirely on your own hardware. Your Documents are not transmitted to us and are not transmitted to any storage provider. We hold no copy, no preview, no index, and no record of the file names.
2.2 The Hosted Features do the opposite. A file you upload to “My PDFs” leaves your device. It travels across the internet, is stored by outside companies described in Section 9.2, is retained for as long as you keep it, and may be delivered to any person you share it with.
2.3 Your choice. Uploading is entirely optional. Every document-handling function of the Programs remains available with no account and no upload. If a file matters and its confidentiality matters, keep it on your own device.
2.4 What follows from the distinction. Where a Section of this Policy addresses Uploaded Files, it applies only where you have chosen to upload. Where a Section addresses the Programs, it applies to local operation.
3. Information you provide to us
3.1 Account information. To register you provide an email address, a password (stored only as a salted cryptographic hash, never in plain form), and a display name of your choosing. A display name need not be your legal name, and we encourage a name that does not identify you.
3.2 Uploaded Files. If you use the Hosted Features, we receive the files you upload, together with file names, file sizes, file types, and any metadata embedded in the file itself. We do not read your files as a matter of routine, and we have no obligation to. We access them only in the limited circumstances described in Section 8.4.
3.3 Sharing information. If you share a file, we record which file was shared, with whom or by what link, when, and when sharing ended.
3.4 Correspondence. If you write to us for support, to report content, to submit a copyright notice, to submit a trademark notice, to appeal a decision, or to exercise a legal right, we receive whatever you include in that message.
3.5 Payments. If you pay for a plan, payment card details go directly to our payment processor and are never received or stored by us. We receive the amount, the date, and any name and email address the processor passes to us for receipting and record-keeping purposes.
3.6 Voluntary feedback. Suggestions, bug reports, and feature ideas you send us are governed by Section 11.6 of the Terms. Do not include confidential material.
4. Information collected automatically
4.1 Server log data. Our servers and our Storage Providers record standard technical data with each connection: internet protocol address, date and time, the page or file requested, the response code, bytes transferred, referring page, and browser and operating system identifiers. Log data is used for security, abuse prevention, capacity planning, and defect diagnosis.
4.2 Truncation of addresses. Where technically practical, we truncate or mask internet protocol addresses in analytics records so that they no longer identify a device.
4.3 Cookies. The Site uses a small number of cookies, described in Section 6.
4.4 Program telemetry. The Programs do not transmit usage statistics or crash reports by default. Where we offer such a feature, it is presented with a clear choice, is off at first run, may be switched off at any time, and never transmits the contents, names, or paths of your Documents.
4.5 Android permissions. The Android Program requests only the permissions its features require, chiefly access to files you select. It does not request location, contacts, camera, microphone, calendar, call logs, or messages. Where a future feature requires a further permission, the Program will explain the reason at the moment it asks.
4.6 No cross-site tracking. We do not embed advertising pixels, social media trackers, session recorders, heat-mapping scripts, or fingerprinting scripts, and we do not participate in any advertising network or data cooperative.
5. Information we receive from other sources
5.1 Payment processor. Aggregate and transactional payment records as described in Section 3.5.
5.2 App stores and package repositories. Aggregate, non-identifying statistics such as install counts and crash rates, provided by the distributing platform pursuant to that platform’s own policy. We do not receive the identities of the persons who install.
5.3 Reports about content. If another person reports material you uploaded, we receive that report.
5.4 We buy nothing. We do not purchase personal information from data brokers, list vendors, enrichment services, or any other source, and we do not append purchased data to any record we hold.
6. Cookies and similar technologies
6.1 Strictly necessary cookies. A session cookie keeps you signed in and protects forms against cross-site request forgery. The Site cannot function without it. It expires when your session ends or shortly afterward.
6.2 Preference cookies. Where you set a preference such as interface language, contrast mode, or text size, a cookie remembers it.
6.3 Analytics. Where we use analytics, we use a privacy-respecting configuration that avoids cross-site identifiers, and we prefer server-side aggregate counting. We do not use analytics to build a profile of any individual.
6.4 No advertising cookies. There are none, because there is no advertising.
6.5 Your controls. Every browser allows you to block or delete cookies. Blocking strictly necessary cookies will prevent signing in. Where required in your jurisdiction, a consent banner will offer a genuine choice, with rejection as easy as acceptance.
6.6 Global Privacy Control. We honor the Global Privacy Control signal and comparable browser-transmitted opt-out preference signals as an opt-out of sale and sharing, though we neither sell nor share personal information in the first place.
7. Court documents and sensitive categories of information
7.1 We do not ask for sensitive data, and we prefer not to hold it. We request nothing about your health, your finances, your religion, your race or ethnicity, your sexual life, your political views, your biometrics, your precise location, your immigration status, or your criminal history.
7.2 Your documents may contain all of it anyway. Court records regularly contain government identification numbers, financial account numbers, medical records, psychological evaluations, information about children, information about abuse and violence, immigration records, and criminal history. If you upload such a document, you are placing that information on our Service, by your own choice.
7.3 What that means legally. Where data protection law treats such material as a special category, the lawful basis for our processing is your explicit consent, given by the act of uploading after receiving this notice, together with the establishment, exercise, or defense of legal claims. You may withdraw that consent at any time by deleting the file, which ends future processing.
7.4 Redact first. We do not detect sensitive material, do not redact it, and do not verify that a redaction you applied actually removed the text beneath it. A black box drawn over text often leaves the text extractable. Verify every redaction independently before uploading, sharing, or filing. See Section 11.4 of the Terms.
7.5 Metadata. PDF files carry hidden metadata, including author names, revision history, device identifiers, and remnants of edited content. Inspect and strip metadata before uploading.
7.6 Sealed and privileged material. Do not upload sealed records, grand jury material, juvenile records, material subject to a protective order, or privileged communications. Handing such material to an outside company may waive privilege and may violate a court order. See Section 12.4 of the Terms.
7.7 Information about other people. A court document usually concerns other people, who did not agree to this Policy. You are responsible for having a lawful basis to hold and share their information, and you indemnify us for claims arising from it pursuant to Section 26 of the Terms.
8. How we use information
8.1 Purposes. We use information only for the following purposes:
(a) to operate the Site and the Hosted Features, including storing, retrieving, and displaying your Uploaded Files to you;
(b) to deliver a file to the persons you have chosen to share it with;
(c) to create, authenticate, secure, and maintain your account;
(d) to respond to your correspondence and provide support;
(e) to detect, investigate, and prevent fraud, abuse, malware, credential theft, denial of service attacks, and violations of the Terms;
(f) to diagnose defects, restore service, and improve reliability and accessibility;
(g) to measure aggregate usage so that we can report honestly about the reach of the project;
(h) to acknowledge payments and maintain the financial records we are obliged to keep;
(i) to send transactional messages such as password resets, security notices, policy changes, and notices about your account; and
(j) to comply with Applicable Law and to respond to lawful demands, as described in Section 9.4.
8.2 What we never do. We do not use your information to advertise, to profile you, to score you, to build a marketing list, to sell to anyone, or to train machine learning models.
8.3 No advertising and no model training. We do not train artificial intelligence or machine learning models on your Uploaded Files, your correspondence, or your account data, and our contracts prohibit any Storage Provider or service provider from doing so.
8.4 When a human at Docket PDF may look at a file. A person acting for us may access an Uploaded File only where it is necessary to: respond to a report or complaint about that specific file; investigate a specific security incident; comply with a specific lawful demand; restore data after a specific failure; or fulfill a specific support command you have made. Access is limited to personnel who need it, and access events are logged.
8.5 Automated safety scanning. Uploaded Files may pass through automated malware scanning and, where Applicable Law obliges us, automated detection of material depicting the sexual exploitation of a child. These scans are automated, produce no profile of you, and result in human review only where a scan flags a file.
9. Who receives information
9.1 Not the public. Nothing you upload is published, indexed, listed in a directory, or made searchable by us. Files are visible to you, to the persons you share them with, and to the limited personnel described in Section 8.4.
9.2 Storage Providers, and their right to change without notice.
(a) Uploaded Files are not held on hardware we own. They are stored, transmitted, cached, backed up, and delivered by one or more commercial storage, hosting, content delivery, backup, and security vendors (each a “Storage Provider”).
(b) We may add, replace, migrate, consolidate, or terminate any Storage Provider at any time, at our sole discretion, without advance notice to you and without your consent, including for reasons of cost, capacity, reliability, security, contract expiration, or the failure of a provider. You accept that the identity, corporate ownership, and physical location of the company holding your files may change at any time and may change with no announcement.
(c) This provision applies to the maximum extent permitted by Applicable Law. Where mandatory data protection law grants you a right to information about, or objection to, a change of processor or sub-processor — as the law of the European Economic Area and the United Kingdom does — we will provide what that law requires. See Sections 15 and 16.
(d) Each Storage Provider is engaged pursuant to a written agreement that limits the provider to processing on our documented instructions, obliges confidentiality, requires appropriate security measures, restricts further subcontracting, and forbids any use of your data for the provider’s own purposes.
(e) We do not control a Storage Provider’s internal operations, personnel, or incident response. Section 14 of the Terms governs the consequences of a provider outage, breach, insolvency, or failure, and Section 25 of the Terms caps our responsibility for them. Keep your own copies of everything.
(f) Where we choose to publish a list of current Storage Providers at docketpdf.net/subprocessors, that publication is a courtesy and not a commitment to keep the list current, except where mandatory law requires otherwise.
9.3 Other service providers. We may engage providers for transactional email delivery, error monitoring, spam and abuse filtering, payment processing, and accounting. Each receives only what its function requires and is bound by the same restrictions described in Section 9.2(d).
9.4 Legal demands. We may preserve and disclose information in response to a subpoena, warrant, court order, or other lawful demand, and where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of any person. We will attempt to notify you before disclosing, where law permits and where we hold current contact information for you, so that you have an opportunity to object. That attempt is our only obligation. We evaluate every demand for validity and scope, and we resist demands that appear defective, overbroad, or improper.
9.5 Emergencies. We may disclose information where we believe in good faith that an emergency involving a risk of death or serious physical injury requires it.
9.6 Mandatory reporting. Where Applicable Law obliges us to report material, including material depicting the sexual exploitation of a child, we will report it to the appropriate authority, including the National Center for Missing and Exploited Children, and preserve associated data as required, without notice to you.
9.7 Persons you share with. A Member you share a file with receives that file and your display name. See Section 10.
9.8 Organizational change. If Docket PDF merges, reorganizes, dissolves, or transfers the project to another organization, information may transfer as part of that change. Any recipient will be bound to terms at least as protective as this Policy, and we will give notice through the Site and by email before any transfer takes effect, except where an emergency or a legal obligation prevents advance notice.
9.9 We do not sell. We have not sold personal information in the preceding twelve months, we do not sell personal information now, and we do not share personal information for cross-context behavioral advertising. We do not disclose personal information to any data broker, advertiser, or list vendor.
10. Sharing features and the privacy of what you share
10.1 Sharing is disclosure. When you share an Uploaded File with another Member, you are disclosing that file, and everything inside it, to that person. We cannot make that disclosure private again.
10.2 What a recipient can do. A recipient can view, download, print, copy, screenshot, store, alter, forward, publish, and file what you shared, whether or not you permit it.
10.3 Revocation is limited. Ending a share stops future access through the Service. It does not retrieve, delete, or disable any copy already made, and we have no ability to recall a file that has left the Service.
10.4 Share links. Where link-based sharing is offered, any person holding the link may open the file. Links get forwarded, posted, logged by intermediaries, and captured in browser history. Use link sharing only for material you would accept becoming public.
10.5 What a recipient sees about you. A recipient sees your display name and the file you shared. A recipient does not see your email address, your other files, or your account details, except where you place that information inside the file itself — which court documents routinely do.
10.6 Material you receive. Files sent to you by another Member come from that Member. We do not verify their authenticity, accuracy, origin, or safety. See Section 13.6 of the Terms.
10.7 Reporting. Report improper material pursuant to Appendix C of the Terms.
11. International transfers
11.1 We operate from the United States. Information is stored and processed in the United States and in any other country in which a Storage Provider operates.
11.2 Data protection law in a recipient country may differ from the law of your own country and may permit government access on terms your own law would not allow.
11.3 Where we transfer personal data out of the European Economic Area, the United Kingdom, or Switzerland, we rely on an appropriate safeguard, which will be one or more of: the European Commission’s Standard Contractual Clauses, the United Kingdom Addendum or International Data Transfer Agreement, an adequacy decision, your explicit consent, or the necessity of the transfer for the performance of our contract with you or for the establishment, exercise, or defense of legal claims.
11.4 A change of Storage Provider pursuant to Section 9.2 may change the country of storage. The safeguards in Section 11.3 continue to apply to any new provider.
11.5 You may write to support@docketpdf.net for information about the safeguards applied to a transfer.
12. How long we keep information
12.1 General principle. We keep information for as long as it serves the purpose it was collected for, and afterward only where a legal, accounting, or security obligation requires it.
12.2 Schedule. Appendix B sets out our retention periods.
12.3 Deletion is not instantaneous. When you delete a file or an account, we remove it from active systems within a commercially reasonable period. Residual copies may persist in encrypted backups, caches, content delivery networks, and logs for a limited retention cycle, generally 30–90 days, and longer where a legal hold, preservation demand, investigation, or Storage Provider retention cycle requires it.
12.4 Deletion cannot reach recipients. Deleting a file does not delete a copy held by a Member you shared it with.
12.5 Inactivity. We may delete an account, and every file in it, after 12 months without a sign-in, following an attempt to notify the email address on file. See Section 5.6 of the Terms.
12.6 Legal holds. Where a preservation demand, subpoena, litigation hold, or investigation applies, we suspend deletion of the affected records for the duration of that obligation.
13. Security
13.1 Measures. We employ measures appropriate to a service of this size, which include: encryption of data in transit using current transport layer security; encryption at rest where a Storage Provider offers it; hashing of passwords with a modern algorithm designed for the purpose; access limited to personnel who need it; logging of administrative access; separation of production credentials; prompt application of security patches; and periodic review of our providers.
13.2 No end-to-end encryption. We do not offer end-to-end encryption, and we do not claim that your files are cryptographically inaccessible to us or to a Storage Provider. A person with sufficient access to the storage layer may be technically capable of reading a file. Treat every Uploaded File accordingly, and encrypt anything truly sensitive yourself before uploading it, if you upload it at all.
13.3 No guarantee. No system is perfectly secure. We make no guarantee against improper access, interception, insider misconduct, provider breach, device compromise, credential theft, or data loss. Section 24 of the Terms disclaims warranties and Section 25 of the Terms caps liability.
13.4 Your part. Use a strong and distinct password, enable any additional authentication we offer, keep your device patched, sign out on shared devices, and write to support@docketpdf.net the moment you suspect improper access to your account.
13.5 Breach notification. If a breach of security leads to accidental or illegal destruction, loss, alteration, or disclosure of personal data, we will notify affected persons and the appropriate supervisory authorities where Applicable Law requires, within the time that law prescribes, and we will describe what happened, what data was affected, what we are doing, and what you can do.
13.6 Responsible disclosure. We welcome security reports at support@docketpdf.net. We will not pursue legal action against a researcher who acts in good faith, avoids privacy violations and service degradation, accesses only the minimum data necessary to demonstrate a finding, and gives us a reasonable period to remediate before publishing.
14. Your choices and controls
14.1 Use the Programs without an account. Every document-handling function is available with no registration and no upload.
14.2 Choose what to upload. Upload nothing you cannot afford to expose.
14.3 Delete your files. You may delete any file at any time through “My PDFs.”
14.4 End sharing. You may end any share at any time, subject to Section 10.3.
14.5 Export your files. You may download your files at any time while your account is active.
14.6 Delete your account. You may delete your account through the Site or by writing to support@docketpdf.net.
14.7 Email. Transactional messages about your account and about security are part of the Service and cannot be switched off while you hold an account. Any optional announcement email carries a one-click opt-out link in every message.
14.8 Cookies and signals. See Sections 6.5 and 6.6.
14.9 Telemetry. Where a Program offers crash reporting, it is off at first run and may be switched off at any time.
15. Your rights — general
Subject to the conditions and exceptions that Applicable Law provides, you may:
(a) ask what personal information we hold about you and obtain a copy;
(b) ask us to correct information that is inaccurate or incomplete;
(c) ask us to delete information;
(d) ask us to restrict processing in certain circumstances;
(e) object to processing that rests on our legitimate interests;
(f) obtain your information in a portable, machine-readable format;
(g) withdraw a consent you gave, with effect for the future;
(h) be free from discrimination or reduced service for exercising a right; and
(i) complain to a supervisory authority.
How to exercise a right: write to support@docketpdf.net with the subject line “Privacy Rights Request,” following Appendix D. We do not charge a fee, and we do not degrade the Service for anyone who exercises a right. No financial incentive of any kind is offered or withheld, and exercising a right changes nothing about your plan or its price.
Response time: we aim to acknowledge within ten (10) business days and to respond substantively within thirty (30) days, or within forty-five (45) days where a United States state statute allows, extendable once where the law permits and where we tell you why.
Verification: we verify that a rights request comes from the person it concerns, generally by requiring the request to be sent from, or confirmed at, the email address on the account. We ask for the minimum verification necessary and never require a government identification document except where no other method exists.
Authorized agents: an agent acting for you must provide written authorization signed by you, and we may contact you directly to confirm it.
16. Additional rights — European Economic Area, United Kingdom, and Switzerland
16.1 Controller. Docket PDF is the controller of the personal data described in this Policy.
16.2 Representative. Our representative pursuant to Article 27 of the General Data Protection Regulation, and the equivalent United Kingdom provision, is Docket PDF, contactable at support@docketpdf.net. (Appoint a representative before offering the Hosted Features to persons in the EEA or the UK, or restrict registration to persons outside those territories.)
16.3 Legal bases. We rely on the following bases:
(a) Performance of a contract — operating your account, storing the files you upload, and delivering the files you share.
(b) Legitimate interests — securing the Service, preventing abuse and fraud, diagnosing defects, measuring aggregate usage, and defending legal claims. We have balanced those interests against your rights and concluded that they do not override your interests, and you may object at any time.
(c) Consent — optional telemetry, optional announcement email, non-essential cookies, and the processing of special category data contained in files you choose to upload, pursuant to Article 9(2)(a).
(d) Establishment, exercise, or defense of legal claims — Article 9(2)(f), for special category data in documents relating to your legal matter.
(e) Legal obligation — responding to lawful demands, mandatory reporting, and financial record-keeping.
16.4 Rights. The rights in Section 15 correspond to Articles 15 through 22 of the General Data Protection Regulation and the equivalent United Kingdom provisions.
16.5 Automated decision-making. We carry out no automated decision-making producing legal or similarly significant effects, and no profiling of any individual. Automated malware and safety scanning, described in Section 8.5, flags files rather than people, and any consequential decision is made by a person.
16.6 Complaints. You may complain to the supervisory authority of the country in which you live or work, or in which you believe an infringement occurred. In the United Kingdom this is the Information Commissioner’s Office. We ask that you write to us first, so that we can try to resolve the matter directly.
16.7 Sub-processor changes. Notwithstanding Section 9.2(b), where Article 28 of the General Data Protection Regulation or its United Kingdom equivalent applies to a processing arrangement with you, we will provide the notice of intended changes to sub-processors that the provision requires, and afford the opportunity to object that it requires.
17. Additional rights — California
17.1 Notice at collection. The categories of personal information we collect, the purposes, the sources, the categories disclosed, and the retention periods appear in Appendix A and Appendix B, which together serve as our notice at collection.
17.2 No sale and no sharing. We do not sell personal information and we do not share personal information for cross-context behavioral advertising, and we have not done so in the preceding twelve months. We do not sell or share the personal information of any person, including persons we know to be younger than sixteen.
17.3 Sensitive personal information. We do not collect sensitive personal information for the purpose of inferring characteristics about you. Where a file you upload contains sensitive personal information, we process it solely to store and deliver that file at your direction, which is a purpose exempt from the right to limit pursuant to the applicable regulation. You may end that processing at any time by deleting the file.
17.4 Rights. California residents may request to know, access, correct, delete, obtain a portable copy, and opt out of sale and sharing, and may not be discriminated against for exercising any of them. Because we neither sell nor share, an opt-out changes nothing, but we honor the Global Privacy Control signal regardless.
17.5 Submitting a request. Use support@docketpdf.net and Appendix D, or the account controls in Section 14. We provide at least two designated methods, the second being the mailing address in Section 21.
17.6 Shine the Light. We disclose no personal information to third parties for their own direct marketing purposes.
18. Additional rights — other United States states
18.1 Residents of states with comprehensive consumer privacy statutes, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island, hold rights of access, correction, deletion, portability, and opt-out of targeted advertising, sale, and profiling, on the terms their statutes provide.
18.2 We conduct no targeted advertising, no sale, and no profiling in furtherance of decisions producing legal or similarly significant effects, so those opt-outs change nothing in practice. All other rights are honored pursuant to Section 15.
18.3 Appeals. Where a state statute grants a right to appeal a refusal, write to support@docketpdf.net with the subject line “Privacy Appeal.” We will respond within the period the statute prescribes and will tell you how to contact your state attorney general if you remain dissatisfied.
18.4 Health data. Where a state statute governs consumer health data, we note that we collect no health data by design, and that any health information present in a file you upload is processed solely to store and deliver that file at your direction.
19. Additional rights — other jurisdictions
19.1 Canada. Persons in Canada hold rights of access and correction pursuant to the Personal Information Protection and Electronic Documents Act and applicable provincial statutes, and may complain to the Office of the Privacy Commissioner of Canada.
19.2 Australia. Persons in Australia hold rights pursuant to the Privacy Act 1988 and the Australian Privacy Principles, including access and correction, and may complain to the Office of the Australian Information Commissioner.
19.3 Brazil. Persons in Brazil hold the rights set out in the Lei Geral de Proteção de Dados, including confirmation, access, correction, anonymization, portability, deletion, and information about sharing.
19.4 Elsewhere. Where the law of your jurisdiction grants a right this Policy does not name, write to us and we will honor what that law requires.
20. Children
20.1 Accounts are for adults. The Hosted Features are limited to persons 18 years of age or older. No person younger than 18 may create an account, upload a file, or share a file. See Section 1.5 of the Terms.
20.2 Younger visitors. A person at least 13 years old may browse the Site and use the Programs with the permission and supervision of a parent or legal guardian.
20.3 Children younger than 13. We do not knowingly collect personal information from a child younger than 13. If we learn that we have, we will delete it promptly.
20.4 Parents and guardians. A parent or guardian who believes a child has provided personal information to us should write to support@docketpdf.net. We will verify the relationship, delete the information, and close any associated account.
20.5 Children named in documents. Court records often concern children. Nothing in this Section addresses information about a child that appears inside a file you upload; that information is your responsibility pursuant to Section 7.7, and applicable court privacy rules generally require that it be redacted before the document leaves your hands.
21. Contact and complaints
Privacy and data rights: support@docketpdf.net
Security reports: support@docketpdf.net
Content reports: support@docketpdf.net
Legal notices: support@docketpdf.net
EEA and UK representative: support@docketpdf.net
Copyright agent: support@docketpdf.net
If you are dissatisfied with our response, you may complain to your supervisory authority or attorney general, as described in Sections 16.6 and 18.3. We ask that you give us the first opportunity to put things right.
22. Changes to this policy
22.1 We may revise this Policy. We will post the revised version with a new “Last Revised” date.
22.2 For a material change — a new category of information, a new purpose, a new category of recipient, or a reduction of your rights — we will provide reasonable advance notice through the Site and, where we hold your email address, by email.
22.3 A change of Storage Provider is not a material change to this Policy and requires no notice, except where Section 9.2(c) or Section 16.7 provides otherwise.
22.4 Continued use after a change takes effect constitutes acceptance of the revised Policy.
23. Interpretation
23.1 This Policy forms part of the Terms. Where this Policy and the Terms conflict on a privacy matter, this Policy controls; on every other matter, the Terms control.
23.2 Headings are for convenience. “Including” means “including without limitation.”
23.3 This Policy is written in English. Any translation is a convenience, and the English version controls in the event of a discrepancy.
23.4 If any provision is held invalid or not enforceable, it will be modified to the minimum extent necessary or severed, and the remainder continues in force.
Appendix A — Categories of personal information
Serves as the notice at collection required by California law and as the record of processing summary for other jurisdictions.
A.1 Identifiers
What: email address, display name, account identifier, internet protocol address, device and browser identifiers.
Source: you, and automatic collection.
Purpose: account creation and authentication, security, abuse prevention, support, transactional email.
Disclosed to: Storage Providers, transactional email provider, security provider, legal authorities pursuant to Section 9.4.
A.2 Customer records information
What: password hash, account settings, payment records including name, amount, and date.
Source: you, and our payment processor.
Purpose: authentication, preference storage, financial record-keeping and acknowledgment.
Disclosed to: payment processor, accountant, Storage Providers.
A.3 Internet and network activity
What: server logs, pages and files requested, response codes, referring pages, timestamps, aggregate analytics.
Source: automatic collection.
Purpose: security, defect diagnosis, capacity planning, aggregate reporting.
Disclosed to: Storage Providers, error monitoring provider.
A.4 Content you upload and share
What: the files themselves, file names, file sizes, file types, embedded metadata, sharing records.
Source: you.
Purpose: storing and displaying your files to you, delivering files to persons you share with, malware and safety scanning, responding to reports.
Disclosed to: Storage Providers; the Members you choose to share with; law enforcement where Section 9.4, 9.5, or 9.6 applies.
A.5 Sensitive personal information contained in uploaded files
What: whatever a court document happens to contain, which may include government identification numbers, financial account information, health information, information about children, information about abuse, immigration status, and criminal history.
Source: you, by your own act of uploading.
Purpose: storing and delivering that file at your direction, and nothing else.
Disclosed to: Storage Providers; the Members you choose to share with.
Note: we do not seek this information, do not inspect it, do not index it, do not use it to infer characteristics about you, and prefer that you never upload it. Redact first.
A.6 Correspondence
What: the contents of messages you send us, including reports, notices, appeals, and support messages.
Source: you.
Purpose: responding, record-keeping, enforcing the Terms, defending claims.
Disclosed to: email provider, legal counsel where relevant.
A.7 Categories we do not collect
Precise geolocation; biometric information; contacts; calendar; camera or microphone data; call logs or messages; advertising identifiers; inferences drawn to create a profile; information purchased from any data broker.
Appendix B — Retention schedule
| Record | Retention period |
|---|---|
| Uploaded Files | For as long as you keep them, then removed from active systems on deletion; residual backup and cache copies purge within 30–90 days |
| Account record | For the life of the account; deleted within 30 days of account deletion, except where Section 12.6 applies |
| Password hash | Life of the account; destroyed on deletion |
| Sharing records | 12 months from the end of the share, retained for abuse investigation and dispute resolution |
| Server logs | 30–90 days, then deleted or aggregated beyond identification |
| Aggregate analytics | Retained indefinitely in a form that identifies no individual |
| Support and abuse correspondence | 24 months from closure of the matter |
| Copyright and trademark notices | 3 years, as a record of good-faith handling |
| Payment and financial records | 7 years, as accounting and tax obligations require |
| Records subject to a legal hold | For the duration of the hold |
Appendix C — Categories of processors and sub-processors
| Category | Function | Data reached |
|---|---|---|
| Cloud storage provider | Holding Uploaded Files | Files, file names, metadata |
| Hosting provider | Running the Site and its database | Account records, logs, sharing records |
| Content delivery network | Delivering files and pages quickly | Files in transit, internet protocol addresses |
| Backup provider | Disaster recovery copies | Files, account records |
| Transactional email provider | Password resets, security notices | Email address, display name |
| Error monitoring provider | Defect diagnosis | Technical logs, internet protocol addresses |
| Security and abuse filtering provider | Malware and attack prevention | Traffic metadata, file hashes |
| Payment processor | Payments | Customer name, email, amount; card data never reaches us |
| Accountant and auditor | Financial compliance | Payment records |
Any of these providers may be added, replaced, or removed at any time pursuant to Section 9.2, subject to Sections 9.2(c) and 16.7.
Appendix D — How to submit a privacy rights request
Send to support@docketpdf.net with the subject line “Privacy Rights Request.” Include:
- Your name or display name, and the email address associated with your account.
- The jurisdiction whose law you are relying on, where you know it — for example California, Colorado, the United Kingdom, or Brazil.
- The right you wish to exercise: access, copy, correction, deletion, restriction, objection, portability, withdrawal of consent, or opt-out.
- Where you seek correction, the information that is wrong and what it should say.
- Where you seek deletion, whether you mean specific files, your whole account, or specific records.
- Confirmation that you are the person the information concerns, or, if you are an authorized agent, written authorization signed by that person.
What happens next: we acknowledge within ten (10) business days, verify your identity, and respond substantively within thirty (30) days, or within the period your jurisdiction’s law prescribes. If we must extend, we will tell you why before the first period expires. If we refuse in whole or in part, we will tell you the reason and how to appeal or complain.
No charge, no penalty. Exercising a right costs nothing and changes nothing about the Service you receive.
End of Privacy Policy for Docket PDF.